Keough & Moody

COMMUNICATIONS 101- A THREE-PART SERIES Part 3: Dealing with Repeat Offenders Related to all Forms of Communication
2024-06-25 12:00 - 13:30 (America/Chicago)
KEOUGH & MOODY WEBINAR:
COMMUNICATIONS 101 – A THREE-PART SERIES
Part 3: Dealing with Repeat Offenders Related to all Forms of Communication
June 25, 2024
12:00 p.m. – 1:30 p.m.
2 hours of continuing education credit will be provided
“The biggest communication problem is we do not listen to understand. We listen to reply.”
-Stephen Covey

In this series, Dawn and Gabby have been focusing on better ways to communicate. Often, regardless of the policies and procedures adopted by a Board of Directors or how hard a Board of Directors and management try to remain professional and follow the policies, the same problems continue to surface over and over again. Along these same lines, it is the same person who continues to ignore the polices and procedures adopted. This person may be a Unit Owner or a member of the Board of Directors. This can lead not only to frustration, but it can also divert the Board of Directors from the business that must be conducted.
Join Dawn and Gabby in Part Three of this Three Part Series on Communication when they will address how to handle repeat offenders. Gabby and Dawn will address remedies available to community associations and how to determine which is best for your “problem”.
Register in advance for this webinar here.
“Communications 101-A Three Part Series Part 3: Dealing with Repeat Offenders Related to all Forms of Communication” is approved by Community Association Managers International Certification Board (CAMICB) to fulfill continuing education requirements for the CMCA® certification.

KEOUGH & MOODY WEBINAR: COMMUNICATIONS 101- A THREE-PART SERIES Part 2: Proper Communication In-Person and in E-Mails/Writing
2024-05-08 12:00 - 13:30
COMMUNICATIONS 101 – A THREE-PART SERIES
Part 2: Proper Communication In-Person and in E-Mails/Writing
May 8, 2024
12:00 p.m. – 1:30 p.m.
2 hours of continuing education credit will be provided

“…But the human tongue is a beast that few can master. It strains constantly to break out of its cage, and if it is not tamed, it will run wild and cause you grief.”
-Unknown
Communication is important in every relationship. As leaders of our community associations, we all can use reminders and tips on how to communicate effectively. In last month’s webinar, Dawn and Gabby addressed how we communicate with the members of our community associations with the documents we send—including those we are legally required to send. We communicate through emails and letters. We also communicate in meetings. We communicate through the use of words, our facial expressions, our body movements, and even when we are saying nothing, but listening. When we get it right, communication can help develop trust and credibility. Yet, when we get it wrong, communication can create problems and obstacles that seem too great to solve.
Join Dawn and Gabby in Part Two of this Three Part Series on Communication when they will address in person communication and that in writing. In a time when so much of the communication in our industry can be negative, Gabby and Dawn will highlight the importance of staying positive and not falling into a negativity trap. They too will highlight the positive results when we effectively communicate in person and in email.
Click here to register in advance for this webinar.
“Communications 101-A Three Part Series Part 2: Proper Communication In-Person and in E-Mails/Writing” is approved by Community Association Managers International Certification Board (CAMICB) to fulfill continuing education requirements for the CMCA® certification.

KEOUGH & MOODY WEBINAR: COMMUNICATIONS 101 - A THREE-PART SERIES Part 1: Proper Communication in Legally Required Notices and Documents
2024-04-17 12:00 - 13:30
COMMUNICATIONS 101 – A THREE-PART SERIES
Part 1: Proper Communication in Legally Required Notices and Documents
April 17, 2024
12:00 p.m. – 1:30 p.m.
2 hours of continuing education credit will be provided
“The difference between mere management and leadership is communication.”
-Winston Churchill
Communication is important in every relationship. As leaders of our community associations, we all can use reminders and tips on how to communicate effectively. We communicate with the members of our community associations with the documents we send—including those we are legally required to send. We communicate through emails and letters. We also communicate in meetings. We communicate through the use of words, our facial expressions, our body movements, and even when we are saying nothing, but listening. When we get it right, communication can help develop trust and credibility. Yet, when we get it wrong, communication can create problems and obstacles that seem too great to solve.
Join Dawn and Gabby as they tackle “Communication 101-A Three-Part Series.” Part 1 will address how to properly communicate in legally required notices and documents. Dawn and Gabby will highlight what must be included in these legally required notices and documents, as well as pitfalls to avoid.
Click here to register in advance for this webinar.
“Communications 101-A Three Part Series Part 1: Proper Communication in Legally Required Notices and Documents” is approved by Community Association Managers International Certification Board (CAMICB) to fulfill continuing education requirements for the CMCA® certification.
(Save the date for Part 2: In Person and Email Communication to be presented on May 8th and Part 3: Social Media on June 5th. Attendees do not have to attend all three parts and registration for EACH part is required.)

Keough & Moody Webinar: Top Ten Mistakes to Avoid in 2024
2024-03-06 12:00 - 13:30
2 hours of continuing education credit will be provided
March 6, 2024
12:00 p.m. – 1:30 p.m.
With the first quarter of 2024 almost under our belt, NOW is the time to do that which we vowed we would do on January 1st –make 2024 a better year. We all make mistakes (whether we want to admit it or not). Yet, there are certain mistakes which are more commonly made within the community association industry. These are common mistakes that can cause things to easily spiral out of control and not only make managing a community association much harder, but also add unnecessary stress to our lives. Whether you have been in the industry for two years or twenty years, this webinar is for you as Dawn and Gabby will not only highlight certain mistakes and share some funny stories, but they will also provide you with practical tips that can be easily implemented. Join Dawn and Gabby on March 6th and be ready to make changes in your management style on March 7th!
Click here to register in advance for this webinar.
When registering and when you log in for the webinar, please be sure to include your first and last name to ensure receipt of your continuing education certificate.
“Top Ten Mistakes to Avoid in 2024” is approved by Community Association Managers International Certification Board (CAMICB) to fulfill continuing education requirements for the CMCA® certification.

KEOUGH & MOODY WEBINAR | LEGAL OPINIONS ARE NOT ALWAYS BLACK AND WHITE: WHOSE SIDE ARE YOU ON?
2023-11-01 12:00 - 13:30
2 hours of continuing education credit will be provided
There are times when a client or an attendee from one of our presentations says we are saying something different than what they heard from another attorney. In fact, some people even say, “That is not what Dawn says!” or “That is not what Gabby says!” So, does that mean someone is wrong? Not necessarily. Attorneys can have a differing opinion, without one being technically wrong. If you frequent our webinars on a regular basis, you know that while Gabby Comstock and Dawn Moody agree on a lot, there are a number of topics where they have a difference of opinion.
Join Gabby and Dawn on Wednesday, November 1, 2023, from 12:00 p.m. to 1:30 p.m., where they will discuss a variety of situations where their legal and practical takes on a matter differ. In this engaging webinar, board members and managers will see that a situation is not always black or white and that attorneys often have different perspectives on certain issues.
Join us for what we believe will be a very beneficial webinar to all board members and managers and you can be the Judge on who you think is right! As always, come learn and have your questions answered. Register in advance for this webinar.
Registration is required. Please click here to register.
When registering and when you log in for the webinar, please be sure to include your first and last name to ensure receipt of your continuing education certificate.
“Legal Opinions Are Not Always Black and White: Whose Side Are You On?” is approved by Community Association Managers International Certification Board (CAMICB) to fulfill continuing education requirements for the CMCA® certification.

Keough & Moody Webinar: Lessons Learned in 2023 & How to Make 2024 Better!
2023-09-06 12:00 - 13:30
2 hours of continuing education credit will be provided
Join Gabby Comstock and Dawn Moody on Wednesday, September 6, 2023, from 12:00 p.m. to 1:30 p.m., for a discussion on planning for 2024. It is that time of the year when we start planning for next year. Over the last couple of years, Gabby and Dawn have been stressing the importance of planning for next year means more than just adopting a budget. It is just as important for community associations to have a strong financial plan as it is to have a plan to deal with the changes that affect the day-to-day management of associations. During this presentation, Gabby and Dawn will discuss some new and old challenges that community associations can expect in 2024, and they will address how to be ready for these challenges. Some of these challenges include dealing with violations and difficult owners; updating community instruments to address the association’s needs; security considerations; and being ready for another political season in 2024.
Join us for what we believe will be a very beneficial webinar for all board members and managers. As always, come learn and have your questions answered. Register in advance for this webinar.
Registration is required. Please click here to register.
When registering and when you log in for the webinar, please be sure to include your first and last name to ensure receipt of your continuing education certificate.
“Lessons Learned in 2023 & How to Make 2024 Better” is approved by Community Association Managers International Certification Board (CAMICB) to fulfill continuing education requirements for the CMCA® certification.

KEOUGH & MOODY WEBINAR: SHOW ME THE MONEY!
2023-07-18 12:00 - 13:30
Financing & Budgeting Considerations for Associations
2 hours of continuing education credit will be provided.
Join Karen Beverly and Jonathan Wassell on Tuesday, July 18, 2023, 12:00 p.m.-1:30 p.m., for our next webinar, “Show Me the Money.” In this webinar, Karen and Jon will provide a roadmap for managers and members of the board of directors for financial planning, and best practices for implementing that plan. Come hear about the processes to follow and mistakes to avoid when adopting a budget, determining the amount of assessments, adopting a special assessment, and obtaining third-party financing. More than ever, we are seeing owners challenge these basic decisions and actions by the board of directors. This webinar will ensure that as you prepare for budgeting season (which is not too far away), you are ready to address the legal requirements and practical (and now too common) issues. In this webinar, Karen and Jon will empower you with the knowledge to help your community’s financial planning for the rest of 2023 and for 2024. Come with questions, as, of course, Karen and Jon will allow time to provide answers.
Registration is required. Please click here to register.
When registering, please be sure to include your first and last name to ensure receipt of your continuing education certificate.
“Show Me the Money!” is approved by Community Association Managers International Certification Board (CAMICB) to fulfill continuing education requirements for the CMCA® certification.

Keough & Moody Webinar "How to Ensure Your Association Meetings are not as Entertaining as a Television Sitcom"
2023-05-03 12:00 - 13:30
Keough & Moody Webinar “How to Ensure Your Association Meetings are not as Entertaining as a Television Sitcom”
May 3, 2023, at 12:00 p.m.
2 hours of continuing education credit will be provided

Join Gabby and Dawn on Wednesday, May 3, 2023, 12:00 p.m.-1:30 p.m., for our next webinar, “How to Ensure Your Association Meetings are not as Entertaining as a Television Sitcom.” In this webinar, Gabby and Dawn will tackle how out of control association meetings have gotten and can get. Many boards and managers are facing confrontations and animosity within their communities that they have never seen. These issues can create frustration, stall productivity and business from being conducted, create burnout, and instill fear. They also can leave those in attendance shocked that this is happening within their community and that they are not watching a reality show. Often, there are signs that the community meetings are headed in this direction before they spiral out of control. In this webinar, Dawn and Gabby will identify those red flags that may be waving in front of the board and management, signaling the path ahead. They will also discuss what to do to keep things in control and what to do to resume control. The presentation will also include real-life examples that will likely make you laugh, but help you to learn how to not be so entertaining during a meeting!

Registration is required:
https://us06web.zoom.us/webinar/register/WN_6wQlP8BuTPeGRDKokwkhfw

“How To Ensure Your Association Meetings Are Not As Entertaining As A Television Sitcom” is approved by Community Association Managers International Certification Board (CAMICB) to fulfill continuing education requirements for the CMCA® certification.
When registering, please be sure to include your first and last name to ensure receipt of your continuing education certificate.

KEOUGH & MOODY WEBINAR "CAN I DO THAT?"
2023-03-08 12:00 - 13:30
KEOUGH & MOODY WEBINAR “CAN I DO THAT?”
March 8, 2023 at 12:00 p.m.
*Pending approval for continuing education
Join Gabby and Dawn on Wednesday, March 8, 2023, 12:00 p.m.-1:30 p.m., for our next webinar, “Can I do that?” In this webinar, Gabby and Dawn will tackle common general questions that we receive from associations as to whether the association can do (or prohibit) something, such as, can we prohibit solar panels from being installed, can we prevent someone from running for the Board, can we charge legal fees back to an account, or can we evict someone? In this webinar, Gabby and Dawn will provide the “why” behind some basic questions so you, as managers and members of the Board of Directors, can explain the same to your members when asked.
Registration is required:
https://us06web.zoom.us/webinar/register/WN_3ouReSuITGa1fh0Jr38akQ
“Can I do That?” is approved by Community Association Managers International Certification Board (CAMICB) to fulfill continuing education requirements for the CMCA® certification.

KEOUGH & MOODY’S 2023 WEBINARS BEGIN AGAIN
2023-01-18 12:00 - 13:30
KEOUGH & MOODY’S 2023 WEBINARS BEGIN AGAIN
“How Not to be a (Fill In the Blank)”
January 18, 2023, at 12:00 p.m.
*Pending approval for continuing education
Join Dawn and Gabby on January 18, 2023, from 12:00 p.m. to 1:30 p.m. for “How Not to be a ____.” 2022 brought out many different personalities within the community association world. Often people act in a manner that spirals out of control and leads the association down an unintended path. It is not just unit owners who act in a way that causes the association to lose control, but it is also members of the board and managers. In this webinar, Gabby and Dawn will talk about how not to be the nasty person; the one who holds a grudge; the people pleaser; the know it all, etc.. They will explain how to identify these people, how to reel them in, and how to use those characteristics to HELP not hinder the association. Of course there will be time for attendees to ask questions.
Registration is required:
https://us06web.zoom.us/webinar/register/WN_S-ANeCZaTA6iv0Mfo1sMaA

Keough & Moody Webinar with Gabby Comstock & Dawn Moody
2022-10-12 12:00 - 13:30
Keough & Moody Webinar:
12 pm – 1:30 pm with Gabby Comstock & Dawn Moody

Keough & Moody Webinar Back to School Season Means Back to Basics as We Plan for 2023
2022-09-01 12:00 - 13:30
KEOUGH & MOODY WEBINAR
BACK TO SCHOOL SEASON MEANS BACK TO
BASICS AS WE PLAN FOR 2023 (Yes, already!)
September 1, 2022 at 12:00 p.m. – 1:30 p.m.
*Pending approval for continuing education
Join Gabby Comstock and Dawn Moody on Wednesday, September 1, 2022, from 12:00 p.m. to 1:30 p.m. for a discussion of planning for 2023. As hard as it is to believe, budget season is just around the corner. During this time, many managers and boards are thinking about the community association’s finances and expenses for next year. Yet, there is more to think about than dollars and cents as we begin our planning for next year. We are regularly reminded we need to learn from past experiences and apply those lessons moving forward. During this presentation, we will address how the changes in community association living and our world today should impact community association budgeting and planning for 2023.
Join us for what we believe will be a very beneficial webinar to all board members and managers. As always, come learn and have your questions answered. Register in advance for this webinar. https://us02web.zoom.us/webinar/register/WN_xlc2sbcpQ4yE-ysJtwUSNQ

Capital Projects in Associations
2022-06-07 12:30 - 13:30
Capital Projects in Associations
12:30 – 1:30 pm

Zoom Webinar - Electing the Board of Directors: Part 1
2022-04-05 12:00 - 13:30
Join Dawn and Gabby for Part 1 of 2 in our series related to “Electing the Directors”.

Please click here to register for the webinar.
