KEOUGH & MOODY WEBINAR: COMMUNICATIONS 101- A THREE-PART SERIES Part 2: Proper Communication In-Person and in E-Mails/Writing

COMMUNICATIONS 101 – A THREE-PART SERIES
Part 2: Proper Communication In-Person and in E-Mails/Writing

May 8, 2024
12:00 p.m. – 1:30 p.m.

2 hours of continuing education credit will be provided

“…But the human tongue is a beast that few can master. It strains constantly to break out of its cage, and if it is not tamed, it will run wild and cause you grief.”
-Unknown

Communication is important in every relationship. As leaders of our community associations, we all can use reminders and tips on how to communicate effectively. In last month’s webinar, Dawn and Gabby addressed how we communicate with the members of our community associations with the documents we send—including those we are legally required to send. We communicate through emails and letters. We also communicate in meetings. We communicate through the use of words, our facial expressions, our body movements, and even when we are saying nothing, but listening. When we get it right, communication can help develop trust and credibility. Yet, when we get it wrong, communication can create problems and obstacles that seem too great to solve.

Join Dawn and Gabby in Part Two of this Three Part Series on Communication when they will address in person communication and that in writing. In a time when so much of the communication in our industry can be negative, Gabby and Dawn will highlight the importance of staying positive and not falling into a negativity trap. They too will highlight the positive results when we effectively communicate in person and in email.

Click here to register in advance for this webinar.

“Communications 101-A Three Part Series Part 2: Proper Communication In-Person and in E-Mails/Writing” is approved by Community Association Managers International Certification Board (CAMICB) to fulfill continuing education requirements for the CMCA® certification.